Gaming should be a source of fun, not a burden. 99bat is committed to providing all members in Bangladesh with a safe, healthy, and responsible gaming environment. Learn about our tools, support, and guidance here.
A common misconception about online gaming in Bangladesh is that it's simply a way to make money. 99bat pushes back against that idea. We believe responsible gaming means knowing your limits, managing your budget, and putting your family first.
Every member matters to us at 99bat. That's why we actively work to prevent problem gambling — not just in words, but with real tools. Deposit limits, session limits, self-exclusion, and more are all right at your fingertips.
Many major gaming platforms treat responsible gaming as a mere formality. 99bat sees it as a core responsibility. Our support team is specially trained to help any member in difficulty — immediately.
Keep in Mind: Responsible gaming doesn't mean quitting. It means playing mindfully, within your limits, and with enjoyment.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a time limit on how long you play in a single session. Once the limit is reached, 99bat automatically ends the session and sends you a break reminder.
Take a break from the platform for any duration — from 1 week to permanently. No promotional messages will be sent during the exclusion period.
Take a temporary break for 24 hours up to 30 days. Your account remains active during this time, but no bets can be placed. Step away, clear your head, and come back when you're ready.
Review your bet history, win/loss stats, and gaming patterns. Understand how you're playing and stay aware of your limits.
After a set period, 99bat reminds you how long you've been playing, how much you've deposited, and suggests taking a break.
Using 99bat's responsible gaming tools is straightforward. Set your safety limits in just a few simple steps:
Start by logging in to your 99bat account. This feature is available on any device — desktop or mobile.
Go to "My Account" and click on the "Responsible Gaming" section. All tools are available in one place.
Deposit limit, session time, or self-exclusion — choose what you need and customise it to suit you.
Confirm your preferred settings. Changes take effect immediately. You can update them later by following the applicable rules.
Acknowledging a problem takes courage. If you feel gaming is getting out of your control, take action today:
Read through the self-assessment questions below. If you answer "Yes" to most of them, it may be time to seek help.
Take a break for a set period directly from your account settings. It takes effect immediately.
Our specially trained support team is available 24/7 to assist you. Complete confidentiality is guaranteed.
Gaming addiction is a mental health issue. If needed, please speak with a professional counsellor.
Let your loved ones know. They are there for you. Face this challenge together rather than alone.
Read the following questions carefully. If you answer "Yes" to 3 or more, please consider seeking professional support.
Do you often end up betting more than your set budget?
Do you keep coming back to "win back" the money you've lost — does that feeling sound familiar?
Do you hide the extent of your gaming from family or friends?
Do you feel restless or irritable when you're not gaming?
Does gaming come before work, family, or sleep?
Have you ever bet with borrowed money or funds that weren't yours?
Have you tried to cut back or quit gaming but couldn't?
Does gaming cause you stress or feelings of guilt?
If 3 or More Answers Are "Yes": This may be a sign of problem gambling. There's no shame in it — it's a health issue, not a moral failing. Contact 99bat Support or set up self-exclusion.
Responsible gaming is a habit — and one that's easy to build with a little effort. Here's what the experts at 99bat recommend:
Responsible gaming isn't just a page for us — it's a daily practice. Here's what 99bat does to protect every member:
Reach out to us for any concerns: