99bat's Terms & Conditions — Your Rights & Responsibilities

These Terms & Conditions constitute a legally binding agreement between you (the user) and 99bat (the service provider). By accessing the 99bat website or app, or using any of our services, you confirm that you have read, understood, and agreed to all of these terms.

99bat services are intended for adults of legal age only. If you do not agree with any part of these Terms & Conditions, please refrain from using our services.

The following requirements must be met to become a member of 99bat:

• Users must be at least 18 years of age. A government-issued ID may be required for age verification.
• Each individual may open only one account. Users from the same household sharing the same device, IP address, or payment method will each be treated as separate accounts.
• All information provided during registration must be accurate and truthful. Providing false information may result in account termination.
• Your account password must be kept strictly confidential. You must not allow anyone else to access your account.
• All documents requested as part of the KYC (Know Your Customer) process must be submitted on time.

Deposits on 99bat can be made via bKash, Nagad, and Rocket. All deposits are processed in Bangladesh Taka (BDT).

• Minimum Deposit: A minimum deposit of BDT 500 is required per transaction.
• Maximum Deposit: The maximum daily deposit limit depends on your account level and KYC status.
• Only payment methods registered in your own name are accepted. Third-party payments are not permitted.
• 99bat does not charge any deposit fees. However, your payment provider may apply their own charges.
• Deposits are usually processed instantly. If there is a delay, please contact support.

Withdrawals on 99bat are simple and fast. However, the following rules must be observed:

• Minimum Withdrawal: BDT 500. The maximum daily withdrawal limit varies by VIP level.
• Withdrawals may only be made to the same payment method used for the deposit.
• KYC verification is mandatory before your first withdrawal. A photo ID (National ID) is required.
• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• Withdrawals are typically processed within 1–24 hours. VIP members enjoy even faster processing times.
• 99bat complies with anti-money laundering regulations. Suspicious transactions may be subject to additional verification.

All 99bat bonus offers are subject to the following general terms and conditions. Additional terms may apply to specific offers.

• Each bonus offer has Wagering Requirement which must be met before a bonus can be withdrawn.
• The welcome bonus is available on your first deposit only and can be claimed once.
• Each bonus offer has a specific claiming deadline. Bonuses will be automatically cancelled upon expiry.
• A maximum withdrawal limit may apply to winnings derived from bonus funds.
• The same bonus cannot be claimed more than once from the same household or device.
• 99bat reserves the right to modify or cancel any bonus offer at any time.

The following general betting rules apply to all games on 99bat, including Sports Betting, Live Casino, and slots:

• Once a bet is placed, it cannot be changed or cancelled unless 99bat voids it for a specific reason.
• Each game has its own rules, which can be found within the game interface.
• If a bet cannot be completed due to a technical error, 99bat reserves the right to refund the stake for that bet.
• In the event of a dispute over game results, game logs and server records will be treated as the definitive evidence.
• Score or event data in live betting may be subject to delays. 99bat will not be held liable in such cases.
• If 99bat identifies suspicious betting patterns, payments may be held until an investigation is completed.

The following activities are strictly prohibited on 99bat:

• Fraud & Scams: Any attempt to manipulate game outcomes, including the use of software or bots.
• Money Laundering: Any attempt to launder money through the 99bat platform.
• Hacking: Attempting to breach the platform's security systems or gain unauthorized access.
• False Information: Providing false information during account registration or identity verification.
• Bonus Abuse: Using multiple accounts or strategically fulfilling bonus requirements.
• Abusive behavior: Using threatening or abusive language toward other members in Live Chat or in-game.

99bat reserves the right to suspend or close accounts without prior notice in the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• False or incomplete information is found during KYC verification.
• If suspicious financial transactions are identified.
• By order of a court or regulatory authority.

Users may also close their own account. Any remaining balance will be returned through the standard withdrawal process; however, any pending bonuses will be cancelled.

99bat takes your privacy seriously. Your personal information is used solely for the purpose of providing our services.

• Your information is never sold to third parties.
• Information may be shared when required by law or regulatory obligations.
• All data is secured with SSL encryption.

For more details, visit our Privacy Policy Read.

99bat shall not be held liable in the following circumstances:

• If a game is interrupted due to internet connectivity or device issues.
• For downtime caused by third-party game provider servers.
• In cases where loss occurs due to the user sharing their own account credentials.
• In the event of service disruption due to natural disasters or unforeseen circumstances.

99bat believes gaming is a form of entertainment, not a source of addiction. We actively promote responsible gaming and offer the following features:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: Set your own time limits for how long you play in a single session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Cooling-Off Period: Take a temporary break for anywhere from 24 hours to 1 week.

If you are experiencing a gaming problem, please contact our support team or Responsible Play View page.

99bat may update these Terms & Conditions at any time. Users will be notified of any changes via email or an in-platform notification before they take effect.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions.

Any disputes relating to these Terms & Conditions will be resolved through arbitration. The laws of the jurisdiction where 99bat's principal office is located shall apply.