Your personal information is completely safe at 99bat. On this page, you can find full details — what data we collect, why we collect it, how we protect it, and what your rights are.
99bat only collects information that is strictly necessary to deliver our services. We never ask for unnecessary personal details.
All your data and transactions are protected by 256-bit SSL encryption — the same technology used by the world's leading banks.
99bat never sells your personal information to third parties. Your data is used exclusively to serve you.
All data stored on our servers is encrypted and held in data centres operated in accordance with international security standards.
You may view, correct, or request deletion of your information at any time. Your data belongs to you.
After your account is closed, your personal information will be automatically deleted in accordance with the applicable retention schedule.
When you use 99bat, we collect certain information from you. This Privacy Policy clearly sets out what data is collected, why it is collected, how it is used, and what rights you have.
99bat believes privacy is a fundamental human right. We protect your data not merely out of legal obligation, but because we genuinely believe your information belongs to you — and safeguarding it is our responsibility.
In plain terms: 99bat does not sell, share, or misuse your data. Your information is used solely to provide you with our services.
By using any 99bat service, you agree to this Privacy Policy. If you have any concerns, please speak with our support team before using the service.
99bat collects two types of information — what you provide directly and what is generated automatically when you use the platform:
| Type of Information | What Information | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Security |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Bet history, preferred games | Service Improvement & Personalisation |
Please note: We never store your full payment card number or CVV. Payment information is always held in encrypted form.
99bat uses your information for the following purposes:
Your information is not used for any purpose other than those stated above.
99bat does not sell or share your data with third parties for advertising. However, in limited circumstances, information may be shared:
Key Commitment: Outside of the exceptions listed above, your information is never shared with any company or individual. 99bat is strictly committed to upholding this promise.
99bat uses cookies to improve service quality. Cookies are small text files stored on your device.
We use three types of cookies:
Cookies can be disabled through your browser settings; however, some features of 99bat may not function properly as a result.
99bat does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Deletion Request: You may request that your data be deleted at any time. However, full deletion may not always be possible where legal obligations apply.
99bat employs industry-leading security technology to protect your information:
What you should do: Never share your password with anyone. 99bat will never ask for your password via message or phone call. If anyone does, it is a scam.
You have the following rights regarding your information at 99bat:
You may request to view any information 99bat holds about you at any time.
If any of your information is incorrect, you may request a correction.
You may request deletion of your data unless we are required to retain it by law.
You may request that the processing of your data be temporarily restricted under certain circumstances.
You have the right to request a copy of your data in a machine-readable format.
To exercise your rights: Email us at [email protected] or reach our support team via live chat. We will respond within 30 days.
99bat services are strictly for users aged 18 and above. 99bat does not knowingly collect any information from individuals under the age of 18.
If a minor opens an account using false information and we are notified of this, the account will be closed immediately and all associated data will be permanently deleted.
A note for parents: If your child has accidentally created a 99bat account, please contact our support team immediately. We will take prompt action.
99bat may update this Privacy Policy due to changes in technology, law, or our services. Before any significant changes:
Continued use of 99bat after any changes will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us:
We take all privacy-related concerns seriously and work to resolve them as quickly as possible.
Need a Quick Resolution? Our Bengali-speaking support team is available on Live Chat at all times. For complex privacy-related matters, email is the most suitable channel.